POLICIES AND PROCEDURES
TABLE OF CONTENTS
100 – BOARD POLICIES
Executive Limitation Policies
- 100.1.1-Operations
- 100.1.2-Treatment of Persons Receiving Services
- 100.1.3-Human Resources
- 100.1.4-Ethics
- 100.1.5-Grievance Procedure
- 100.1.6-Corporate Compliance
Governance Process
Board Linkage
ADMINISTRATIVE POLICIES
General
- 200.1.1-Philosophy – Definitions
- 200.1.2-Licensing of OPTIONS Facilities
- 200.1.3-Disruption of Services
- 200.1.4-Employment of Consultants and Ancillary Contract Services
- 200.1.5-Vehicles and Transportation
- 200.1.6- General Admission
- 100.1.6.1- General Admission
- 200.1.7-Fee Sponsorship
- 200.1.8-Attendance & Billing
- 200.1.9-Pest Control
- 200.1.10- Pet Policy/Service Animal
- 200.1.11-Compensation for Supported Persons Rendered Services
- 200.1.12-Personnel Improvement Plans
- 200.1.13-Use of Tobacco
- 200.1.14-Complaints from Neighbors
- 200.1.15-Prohibition of Sexual Harassment
- 200.1.16-Overnight Visits with Staff from Residential Sites
- 200.1.17-Respond to Subpeonas, Search Warrants, Investigations
- 200.1.18-Corporate Compliance
- 200.1.19-Cash Management
- 200.1.20-Staffing Ratios
- 200.1.21- Records
- 200.1.22-Discharge
- 200.1.23- Credit Cards
- 200.1.24-Use of Volunteers
- 200.1.25-Media Interaction
Health and Safety
- 200.2.1-General
- 200.2.2-Emergency Care and Disaster Plan
- 200.2.3-Bloodborne Pathogens/Universal Precautions
- 200.2.4-Communicable Diseases
- 200.2.5-Pro-Act Safety Program
- 200.2.6-Nursing
- 200.2.7-Seizures
- 200.2.8-Physician Services
- 200.2.9-Medication
- 200.2.10-Food and Nutrition Services
- 200.2.11-Tuberculosis Exposure Plan
- 200.2.12-Hazard Communication Program
- 200.2.13-Neuro Assessment
- 200.2.14-Hospitalization
- 200.2.15-Medication Destruction
- 200.2.16-Communicable Disease: Aerosol Transmissible
- 200.2.17-Communicable Disease: COVID-19 Vaccination and Testing
- 200.2.18-Medical Marijuana
Case Management
- 200.3.1-OPTIONS Internal Case Management
- 200.3.2-Interdisciplinary Team
- 200.3.3-Individual Service/Support Plans
Client Care Policies
- 200.4.1-Location of Vital Information
- 200.4.2-Orientation of Persons Served
- 200.4.3-Rights of Persons Served
Rights, Responsibilities and Rules of Conduct - 200.4.4-Confidentiality of Information
- 200.4.5-Access to Personal Records
- 200.4.6-Informed Consent
- 200.4.7-Family Visits
- 200.4.8-Physical Contact
Unusual Occurrences
- 200.5.1-Incident Reports
- 200.5.2-Abuse Prevention and Reporting Suspected Abuse
- 200.5.3-Management of Maladaptive Behavior
- 200.5.4-Elopement/Walk Away
- 200.5.5-Theft/Loss/Waste/Fraud
- 200.5.6-Law Enforcement Notification
- 200.5.7-Use of Psychotropic Medications
- 200.5.8-Suicide Intervention Protocol
PROGRAM POLICIES
ICF/DD-H
- 300.1.1-General
- 300.1.2 -Bed Hold
- 300.1.3-Transfer Policy
- 300.1.4-Physical Contact/Sexual Relationships
- 300.1.5-Dental Services
- 300.1.6-Valuables Inventory
- 300.1.7-Staffing
- 300.1.8-Notification of Change of Person Receiving Services
Supported/Transitional Living
- 300.2.1-Philosophy
- 300.2.2-General
- 300.2.3Person's served Indivdual Service Plans
- 300.2.4-Admission, Discharge and Change of Living Arrangement
- 300.2.5-Relationships
- 300.2.6-Theft/Loss
Community Integration Services
- 300.3.1-Philosophy
- 300.3.2-Admission, Change of Daily Schedule and Discharge
- 300.3.3-Supervision of Persons Served
- 300.3.4-Relationships
- 300.3.5-Visitors
- 300.3.6-Food and Nutrition
Vocational Services
- 300.4.1-General Policy
- 300.4.2-Vocational Evaluation
- 300.4.3-Admission, Change of Services and Discharge
Crisis Services
- 300.5.1-Admission
- 300.5.2-Discharge
- 300.5.3-Staffing/Clinical Team
- 300.5.4-Person Centered Individual Service Plan
- 300.5.5-Crisis Response Plan
Emergency Planning
- 400.1-Fire Watch
- 400.2-Shelter in Place
- 400.3-Communication Plan
- 400.4-Transportation Plan
- 400.5-Medical Documentation Plan
- 400.6-Emergency Staffing Use of Volunteers
- 400.7-Care and Wellbeing
- 400.8-Emergency Prep Training
- 400.9- Emergency Medication plan
- 400.10-Emergency Water Supply Plan
- 400.11-Emergency Sewage and Waste Disposal
- 400.12-1135 Waiver
- 400.13-Emergency Provisions Quality Plan
- 400.14-Bomb Threat
- 400.15-Earthquake
- 400.16-Severe Weather
- 400.17-Fire Emergency
- 400.18-Flood
- 400.19-Hazardous Material
- 400.20-Infectious Disease
- 400.21-Missing Person
- 400.22-Power Outage
- 400.23-Nuclear
- 400.24-Tsunami